Adding Labor Time
Tracking labor time in your WorxHub account allows you to track the labor cost of a work order. You can add your labor time from both the Dashboard and from the work order. *Note: If you have configured the Work Order Settings to Require Labor Time, completing a work order either from the Dashboard or the work order will require all assignees to have at least 1 minute of time logged, or the system will not allow them to complete it.
Watch the Video Tutorial:
Adding Labor Time from the Dashboard
Adding Labor Time Manually
- From your Dashboard, use the categories under the Work Order section or the search field to find the work order you need to mark complete.
- Hover your mouse over the work order and click on the Enter Labor Time link that appears.
- In the window that appears, for each of the work order's assignees, record the labor time in the Enter time field
- Time can be entered as minutes or hours. For example, a worker that spent 1 hour and 15 minutes on the job can enter their time any of the following ways: 75, 75m, 1:15, 1h15m, 1h 15m, 1 15, and 1.25.
- If you have configured your Work Order Settings to Require Labor Time, a minimum of 1 minute of time logged will be required for each assignee. If labor time has not been entered yet, the lightning bolt icon will not be displayed, indicating that the work order cannot be completed. This is unless the assignee has the override permission Can Ignore Required Labor Time turned on for their role.
- Select the Rate Type for the assignee.
- Click Save to log the time on the work order.
Adding Labor Time Using the Labor Timer
- From your Just My Work/Just My Teams section of the Dashboard, hover your mouse over the work order.
- Click the Start Timer link. *Note: If you have configured your Work Order Settings to Require Labor Time, be sure that a minimum of 1 minute of time is logged using the Labor Timer, or the system will not allow the work order to be completed.
- Once you have started the timer, the work order will display with a green background.
- Hover over the work order to take further action on the timer:
- To stop the timer, click Save Timer.
- To delete the timer altogether, click Discard Timer.
Adding Labor Time from a Work Order
Adding Labor Time Manually
- From the Work Order form, click on Labor to expand that panel.
- If the user whose labor time you need to add is not already listed under Assigned Labor, click on Add Labor to expand that section of the panel.
- Check the box next to the user whose labor needs to be added, then click Add Selected. *Note: If the work order is currently assigned to a team, you will need to remove the team assignment, and then check the box next to the users who need labor added.
- In the user's record in the Assigned Labor section, enter the labor information in the Log New Time section.
- Edit the Date, Type, and Rate as necessary.
- Enter the duration of the labor in the Time field, OR, enter a Start and End time and TheWorxHub will calculate the labor time for you. *Note: If you have configured your Work Order Settings to Require Labor Time, manually enter at least 1 minute of labor time, or the system will not allow the work order to be completed.
- If you selected FLAT in the Rate field, enter a Cost. If you selected a predetermined Rate, the cost will be calculated for you.
- Click Save to add that labor time to the work order.
Adding Labor Time Using the Labor Timer
- From the Work Order form, click the Start Timer button.
- Once you have started the timer, the button will change from green to red and display the elapsed time.
- To stop the timer, click the Save Timer button. *Note: If you have configured your Work Order Settings to Require Labor Time, be sure that at least 1 minute of time is logged using the Labor Timer, or the system will not allow the work order to be completed.
- To delete the timer altogether, click discard timer.
- In any labor time field, if you just enter the number 1, 2, 3, or 4 without anything else TheWorxHub will assume you meant hours. Type '1' and TheWorxHub will log 1 hour. However, once you type 5 or greater without any other characters, TheWorxHub assumes you meant 5 minutes, not 5 hours.
- Data collected from TheWorxHub shows only 2.5% of jobs are under 5 minutes, so 97.5% of the time, when you type the number '2', chances are that you meant 2 hours.
- On the other hand, only 2.7% of jobs are over 5 hours. So when you type '10', there's a 97.3% chance you meant 10 minutes.
You can select the Require Labor Time box in Work Order Settings to enable the mandatory labor time requirement to complete a work order. If you then need to be able to complete work orders without labor time logged, the override permission Can Ignore Required Labor Time in the Users Settings under the Work Order permission category has already been turned on for the default TWH-owned Sysadmin and Managers roles. If other roles need this ability, a user with access to your User Settings can add this permission where needed.
On desktop, if the Require Labor Time setting is checked and no labor time is logged the Completion Wizard will open: